With a continuous slate of content released annually across various digital platforms and an extensive library of titles, Relativity Media required immediate access to a solution that offers same-day launch reporting. This is crucial for ensuring compliance with availability, artwork, pricing and metadata.
Additionally, effective management of pricing and content merchandising during New Release and library price promotions is vital. Given their significant media investments driving traffic to digital stores, any errors could impact sales, revenue and the customer experience.
In the summer of 2024, Relativity Media launched a comprehensive price promotion with a major digital retailer. Despite this, three key titles—Hypnotic (starring Ben Affleck), The Immortals (starring Henry Cavill), and the popular Shark Night—encountered limited promotional exposure on the digital shelf. This was due to a configuration error that caused pricing discrepancies across all three titles and formats, undermining their merchandising effectiveness.